Question 1

Can I switch plans at any time?

Accepted Answer

Yes! You can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features. When downgrading, your current plan continues until the end of the billing period.

Question 2

What payment methods do you accept?

Accepted Answer

We accept all major credit cards via Flutterwave, PayPal, and cryptocurrency (BTC, ETH, USDT, USDC). For enterprise plans, we also offer bank transfer options.

Question 3

Is there a free trial?

Accepted Answer

Our Free tier lets you test the platform with 1 exchange and 1 bot. No credit card required. Upgrade when you're ready to scale your trading operations.

Question 4

What happens to my bots if I downgrade?

Accepted Answer

If you downgrade to a tier with fewer bots allowed, excess bots will be paused (not deleted). You can choose which bots to keep active, and paused bots can be reactivated if you upgrade again.

Question 5

Do you offer refunds?

Accepted Answer

We offer a 7-day money-back guarantee for first-time subscribers. If you're not satisfied, contact support within 7 days of your first payment for a full refund.

Question 6

Are there any hidden fees?

Accepted Answer

No hidden fees. The price you see is what you pay. We don't charge per-trade fees or take any percentage of your profits. Exchange fees apply separately.

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