Notification Settings

Configure how and when TradeStaq sends you alerts about your trading activity.

Overview

Stay informed about your bots, trades, and account with customizable notifications. TradeStaq supports multiple notification channels:

  • In-app notifications: Always available in the dashboard
  • Telegram: Real-time alerts to your phone
  • Email: Important updates and summaries

Notification Types

NotificationDescriptionDefault
Trade ExecutedWhen a bot opens or closes a positionOn
Stop Loss HitPosition closed by stop lossOn
Take Profit HitPosition closed by take profitOn
Bot Started/StoppedBot status changesOn
Bot ErrorBot encounters an errorOn
Exchange Sync FailedExchange connection issuesOn
Daily SummaryDaily P&L and activity recapOff
Weekly ReportWeekly performance summaryOff
Subscription UpdatesBilling and plan changesOn
Security AlertsLogin attempts, password changesOn

Telegram Setup

Step 1: Find the TradeStaq Bot

  1. Open Telegram
  2. Search for @TradeStaqBot
  3. Start a conversation with the bot

Step 2: Get Your Pairing Code

  1. Navigate to Settings → Notifications in TradeStaq
  2. Click Connect Telegram
  3. Copy the 6-digit pairing code shown

Step 3: Pair Your Account

  1. In Telegram, send the pairing code to @TradeStaqBot
  2. The bot will confirm your account is linked
  3. You'll receive a test notification

Telegram Commands

Once connected, you can interact with the bot:

CommandDescription
/statusView all active bots and positions
/balanceCheck exchange balances
/positionsList open positions
/pause [bot_id]Pause a specific bot
/resume [bot_id]Resume a paused bot
/helpList all commands

Telegram Notification Format

🟢 TRADE EXECUTED

Bot: RSI Scalper
Exchange: Binance Futures
Action: BUY LONG

Symbol: BTC/USDT
Price: $67,234.50
Size: 0.05 BTC
Leverage: 10x

Stop Loss: $65,899.81 (-2%)
Take Profit: $69,921.88 (+4%)

[View Position]

Email Notifications

Email Preferences

Configure which emails you receive:

  1. Navigate to Settings → Notifications
  2. Scroll to Email Preferences
  3. Toggle notifications on/off

Email Types

EmailFrequencyContent
Trade AlertsReal-timeIndividual trade notifications
Daily DigestDaily at 00:00 UTCSummary of day's activity
Weekly ReportWeekly on MondayPerformance metrics
Monthly StatementMonthly on 1stFull account statement
Security AlertsReal-timeLogin, password changes

Unsubscribe

To stop emails:

  • Click "Unsubscribe" in any email footer
  • Or toggle off in Settings → Notifications

Notification Limits

To prevent spam, notifications are rate-limited:

TierNotifications per Trade
Free5
Pro10
Trader25
WhaleUnlimited

When the limit is reached:

  • Additional notifications are queued
  • Summary notification sent after cooldown
  • Critical alerts (errors, security) always sent

Quiet Hours

Set times when non-critical notifications are muted:

  1. Navigate to Settings → Notifications
  2. Enable Quiet Hours
  3. Set start and end time (in your timezone)

During quiet hours:

  • Trade notifications are batched
  • Daily summaries still sent at scheduled time
  • Critical alerts (errors, security) still immediate

Managing Notification Overload

If you're getting too many notifications:

Reduce Trade Notifications

Settings → Notifications → Trade Alerts
- Disable for paper trading bots
- Only notify on position close (not open)
- Group notifications by bot

Use Digests Instead

Settings → Notifications → Digest Mode
- Batch notifications every 15/30/60 minutes
- Receive summary instead of individual alerts

Filter by Profit/Loss

Settings → Notifications → Trade Filters
- Only notify when P&L > $X
- Only notify when P&L < -$X (losses)

Testing Notifications

Verify your setup is working:

  1. Navigate to Settings → Notifications
  2. Click Send Test Notification
  3. Select channel (Telegram, Email, or Both)
  4. Check that you receive the test message

Troubleshooting

Telegram Not Receiving

  1. Ensure you haven't blocked @TradeStaqBot
  2. Check that Telegram notifications are enabled on your phone
  3. Try unlinking and relinking your account

Emails Going to Spam

  1. Add notifications@tradestaq.com to contacts
  2. Mark TradeStaq emails as "Not Spam"
  3. Check email filters/rules

Missing Notifications

  1. Check notification settings are enabled
  2. Verify you haven't hit rate limits
  3. Check quiet hours settings
  4. Ensure account is verified

Next Steps