Upgrading Your Subscription
Learn how to upgrade your TradeStaq subscription to unlock more features.
When to Upgrade
Signs You Need Pro
| Current Situation | Why Upgrade |
|---|---|
| Ready for live trading | Free doesn't allow live |
| Want Trading Bots | Not available on Free |
| Need backtesting | Pro includes it |
Signs You Need Trader
| Current Situation | Why Upgrade |
|---|---|
| Multiple exchanges needed | Pro limits to 2 live |
| Want to be a master trader | Master trading available from Pro |
| More than 5 bots needed | Pro limits to 5 |
| Faster spin intervals | Trader has 30-second spins |
Signs You Need Whale
| Current Situation | Why Upgrade |
|---|---|
| Need the highest limits | Whale: 50 bots, 100 signal bots |
| Need 10-second spins | Maximum performance |
| Unlimited AI & builder strategies | No monthly caps |
| High-frequency trading | Highest rate limits |
How to Upgrade
Step 1: Access Subscription Page
- Click your profile avatar
- Select Settings
- Navigate to Subscription
Or go directly to: Settings → Subscription
Step 2: Choose Your Plan
- Review available plans
- Compare features to your needs
- Click Upgrade on desired plan
Step 3: Select Billing Cycle
| Option | Benefit |
|---|---|
| Monthly | Flexibility, cancel anytime |
| Annual | Save 15% vs monthly |
Step 4: Enter Payment Details
Accepted payment methods:
| Method | Availability |
|---|---|
| Credit Card | Visa, Mastercard, Amex |
| Debit Card | Visa, Mastercard |
| PayPal | Available |
Step 5: Confirm and Pay
- Review order summary
- Accept terms of service
- Click Subscribe
- Confirmation email sent
What Happens After Upgrading
Immediate Changes
| Change | Timing |
|---|---|
| New features unlock | Instant |
| Limits increase | Instant |
| Billing starts | Immediately |
No Action Required
Your existing:
- Bots continue running
- Exchanges stay connected
- Positions remain open
- Data is preserved
New Capabilities
After upgrading, you can:
| From → To | New Capabilities |
|---|---|
| Free → Pro | Live trading, Trading Bots, Backtesting |
| Pro → Trader | More bots (up to 15), Master trading, Publishing, Faster spins |
| Trader → Whale | Higher limits, Unlimited AI & builder, Faster spins |
Prorated Billing
How Proration Works
If you upgrade mid-cycle:
Example: Pro ($25/mo) → Trader ($60/mo)
Day 15 of 30-day cycle:
- 15 days remaining at Pro
- Credit: $25 × (15/30) = $12.50
- Trader monthly: $60.00
- Immediate charge: $60.00 - $12.50 = $47.50
Next month: Full $60.00
Annual to Annual Upgrade
Similar prorated calculation based on remaining days.
Upgrading from Free
What You Get
| New Feature | Description |
|---|---|
| Live exchange | Connect real trading account |
| Trading Bots | Use TradeStaq strategies |
| Backtesting | Test before live trading |
| More bots | Up to 5 vs 1 |
First Steps After Upgrade
-
Connect live exchange
- Add real API keys
- Start with small amounts
-
Create Trading Bot
- Choose a strategy
- Configure parameters
- Start on paper first
-
Run backtest
- Test strategy performance
- Optimize before going live
Upgrading to Trader
Key Benefits
| Feature | Value |
|---|---|
| 15 bots | Scale your strategies |
| Master trading | Monetize your signals |
| Publish strategies | Sell on the marketplace |
| 30-sec spins | Faster reactions |
| Priority support | Faster responses |
Setting Up Master Trading
After upgrading to Trader:
- Go to any Signal Bot
- Open Settings
- Navigate to Master Settings
- Enable master trading
- Configure pricing (free or paid)
- Your strategy appears in marketplace
Upgrading to Whale
Exclusive Features
| Feature | How to Use |
|---|---|
| Unlimited builder strategies | No cap on saved strategies |
| 10-second spins | Configure in bot settings |
| Unlimited AI prompts | No monthly AI cap |
| Lower platform fees | Automatic (15% vs 20%) |
Note: Custom (code) strategies are available on all plans — see Custom Strategies. Whale removes the limits: unlimited builder strategies, unlimited AI, the fastest spins, and the highest bot/exchange caps.
Common Upgrade Questions
Will I lose any data?
No. All your data, bots, and settings are preserved.
Can I upgrade mid-month?
Yes. You'll be charged a prorated amount.
What if I upgrade and want to downgrade?
You can downgrade anytime. Changes take effect at the end of your billing cycle.
Do annual subscriptions get new features?
Yes. All features released during your subscription are included.
Can I upgrade from monthly to annual?
Yes. You'll receive prorated credit for unused monthly time.
Troubleshooting
Payment Failed
| Cause | Solution |
|---|---|
| Insufficient funds | Check card balance |
| Card declined | Try different card |
| Wrong details | Verify card info |
| 3D Secure failed | Complete verification |
Upgrade Not Reflecting
- Refresh the page
- Log out and log in
- Check email for confirmation
- Contact support if still not working
Can't See New Features
- Clear browser cache
- Hard refresh (Ctrl+Shift+R)
- Check correct tier is shown
- Contact support if persists
Next Steps
- Billing - Manage payments
- Plans Comparison - Compare all features
- Settings - Configure your account